Digital product designer focused on complex systems — helping teams turn ambiguous problems into clear product directions.

1. Product & UX design

   Structuring products into clear systems, flows, and information architectures.

   Systems thinking · Information architecture · Complex user flows · Wireframing · Prototyping

   • Designing user journeys, wireframes, and prototypes from early concept to validated direction
   • Structuring products into clear systems, flows, and information architectures
   • Thinking through edge cases, operational realities, and real-world usage scenarios early in the process

2. Research & problem framing

   Turning qualitative research into clear insights, product opportunities, and design priorities.

   Qualitative research · User interviews · Usability testing · Research synthesis · Problem definition

   • Planning and conducting end-to-end qualitative research, including user interviews, stakeholder interviews, and usability testing
   • Synthesising research findings into clear insights, product opportunities, and design priorities
   • Connecting user needs, business goals, and product constraints into actionable direction

3. Leadership & ownership

   Taking projects from early discovery to final design delivery.

   Team coordination · Client communication · End-to-end project ownership · Agile workflows

   • Leading small design teams (2–3 people) and coordinating design work across parallel workstreams — giving feedback, direction, and review to keep the work coherent
   • Translating product goals into structured tasks, design priorities, and next steps
   • Taking projects from early discovery to final design delivery, including implementation support when needed

4. Facilitation & alignment

   Helping teams move forward when ownership, priorities, or direction are unclear.

   Workshop facilitation · Stakeholder alignment · Decision support · Cross-functional collaboration

   • Facilitating stakeholder workshops, alignment sessions, and product discussions
   • Structuring discussions to reveal open questions, risks, dependencies, and decision points
   • Helping teams move forward when ownership, priorities, or direction are unclear

4+ years in product design, with earlier roots in software engineering, quality assurance, and design theory.